How do I access the new exhibitor Tasks and Manual?
When the exhibitor hub is launched, you will automatically receive an email prompting you to create a password and access. The Exhibitor Hub will give you access to the task list and a link to the Exhibitor Manual, which is the readable part with all important information about exhibiting.
Do I receive any online or printed marketing exposure as part of my contract?
This is automatically charged with your stand. Your standard exposure package includes an online listing on our Brand Directory on our website, including product images, document uploads, social media links and a profile. For our 2025 event, you will be featured in our digital event guide! Your profile, contact information and brand listing will be available in an interactive event guide that will be emailed out to our entire database. Upgrades are available to increase your exposure, please refer to the Marketing & Promotions tab in the manual.
When is Move-In and Move-Out for exhibitors?
Please refer to the Key Dates & Times section of the manual.
How do I find out what is included in my stand/contract?
Please refer to the Event Team Contact section of the manual for our sales team.
Do I get lighting and power with my stand?
With a Shell Scheme stand, it includes 2x 120watt LED track lights per 9 sqm. For Space-Only stands, lighting and power are not included. You can order this from the Task 8 Stand Build Services form in our task list.
How do I get internet on site?
This can be ordered through the venue. Alternatively, you can use the free Wi-Fi provided by the venue for basic web browsing. Please note this will have a download limit.
Where do I send my boxes/freight to?
All the delivery details and the delivery label are in the manual under Deliveries & Logistics. Goods should not be delivered prior to Thursday 14 August 2025.
When will I receive my name badge for the show?
Please register your staff name details via Task 3 in the manual. Badges will then be pre-printed and ready for you to collect from the customer service desk when you arrive at the show.
Is cleaning included in my stand package?
All floor aisles and stands will be cleaned the night before the show opens. However, if you require stand cleaning at the end of Day 1, this can be ordered through the venue.
Are children able to attend the show?
Due to the professional and business nature of the event, we highly recommend no children attend. However, in the case that someone aged 14 and under must attend, please make your way to the Customer Service desk to sign a child/pram waiver and receive a child sticker. Children 15 years and over must purchase a ticket as normal as they are old enough to work in the industry.