16-17 August 2025
ICC Sydney Darling Harbour

THE BUSINESS COUCH

Don’t miss your opportunity for a complimentary one-on-one business consultation with our experts; Sue Sparrow, Estelle Carroll, Laura O'Hagan, and Adri Varga & Jodie Fielden.

With their vast experience consulting on beauty, wholesale, pricing, marketing, sales and so much more, get the insights and advice you need to move your business to the next level in our bespoke 30-minute sessions on The Business Couch.

 

BOOKINGS NOW OPEN

BOOKINGS OPENING SOON

BUSINESS COUCH SPONSOR

SUE SPARROW
SPARROW INSURANCE 

Meet the founder of Sparrow Insurance, Sue Sparrow - a leading innovator in Australia's insurance industry. While she didn't plan to become a trailblazer in specialised beauty, cosmetic injectables, and medical insurance, her experience in the industry soon revealed three major issues that business owners face: lacking understanding and attention from insurance providers, feeling overwhelmed by the process of organising insurance, and having inadequate coverage.  Seeing how these issues impacted people's professional, emotional, and financial well-being, Sue was inspired to make a difference. Her mission: to educate and empower beauty, aesthetics and medical industry professionals to make wise insurance choices tailored to their unique needs.

That’s why Sue founded Sparrow Insurance; to deliver simple, personalised insurance solutions tailored to each client’s business needs. Sue and her team take the time to understand each business’s unique requirements, ensuring proper coverage and support throughout the entire insurance cycle.

ESTELLE CARROLL
BOSS COACHING

Estelle is the founder of BOSS Coaching, a powerhouse support Mentor and High Performing Salons Coach for salon owners across Australia and New Zealand who are ready to grow, scale, and lead with confidence in business and in life.

With over 20 years of hands-on business experience, Estelle is known for helping salon owners’ step into confident, heartfelt leadership, build strong, high-performing teams, and scale their salons to consistent $20k weeks and beyond without losing themselves, their time, or their sanity in the process.

She doesn’t sugarcoat the truth, and she doesn’t throw fluff at you. Instead, Estelle brings real-world strategies, mindset breakthroughs, and straight-talking guidance that’s deeply grounded in the day-to-day reality of running a salon while also juggling motherhood, team drama, client expectations, and everything in between.

Estelle’s work is about more than systems, sales scripts or fancy spreadsheets it’s about helping salon owners make clear, confident decisions that align with who they are and where they want to go. Whether you’re stuck in survival mode or ready to scale with structure, Estelle meets you where you are and coaches you through every step with equal parts empathy and strategy.

Her coaching programs like Business Bootcamp, Leadership in Management, and Confident Sales are designed to support the whole salon, not just the owner. Because she knows success doesn’t come from doing it all alone — it comes from leading with intention, investing in your people, and getting the support you need to grow.

Through coaching, live trainings, and her growing community of Salon Mumpreneurs, Estelle helps salon owners stop spinning their wheels and start stepping into powerful, aligned leadership so they can create the freedom, impact and income they deserve with confidence and clarity behind every decision.

LAURA O'HAGAN
LAURA O'HAGAN

Laura O'Hagan is a Profit and Growth Consultant for Salon and Clinic Owners who are ready to take control of their finances and start paying themselves what they deserve. A certified Profit First Professional with a background in accounting, Laura brings financial clarity and practical strategy together through her signature framework, The Profitable Salon System. With her relatable, no-fluff approach, she helps business owners reduce financial stress, and the daily overwhelm, improve efficiency so that they build a business that’s not just personally rewarding, but truly profitable. If you're tired of feeling busy without the profit to show for it, Laura is the expert you want in your corner.

Meet Jodie & Adri – Founders of FOCUS Business Growth, Development & Training Consultancy

Jodie Fielden and Adrienne Varga are the powerhouse duo behind FOCUS. Adri and Jodie are dedicated to helping skin, spa, and beauty clinic owners increase profitability—without the constant need to find new clients.

With formal qualifications in Coaching, Business Planning, Promoting and Marketing and a combined background in business management, asset management and financial industry, human behaviour, and real-world salon ownership, Jodie and Adri understand the challenges beauty business owners face on the front lines and behind the scenes. 

They’ve walked the same path—and now, they teach others how to leverage what they already have to create consistent cash flow, boost pricing confidence, and build a beauty business that works for them (not the other way around).

What FOCUS Does

FOCUS helps skin, spa, and beauty clinic owners:

  • Generate more income per client
  • Implement their strategic fair pricing method.
  • Optimise key business metrics so you know where your money’s hiding in the business
  • Systemise promotions that attract loyal, high-value clients (NOT bargain hunters).
  • Build strong teams and lead with clarity and confidence.
  • Stop the burnout cycle and start creating sustainable, scalable growth.


And the best part? They can helps beauty businesses increase their revenue by **up to 40%**—without working harder or adding more clients.

The FOCUS Promise
It’s simple:
More income, more impact—without chasing more clients.
If you’re ready to stop guessing and start growing, come have a chat with Jodie and Adri at the Business Couch.
They’ll show you how your spa, skin clinic or salon can become everything you’ve ever dreamed—profitably.